We had Real Help Concrete install our stamped patio last year and are SO happy with it! It looks so much better than the wood deck we previously had. Josh and his employees were great to work with and did a fabulous job. He had great suggestions in the design and knows what he's doing. We'd recommend Real Help Concrete to handle any concrete jobs for your home.
I had a concrete patio pad poured almost 2 years ago. Josh was extremely knowledgeable and friendly. He was willing to work with me to create just about any design possible. I ended up going with the design called Stone of Athens. I was impressed with his drawing that he created on his laptop right there while I waited. The crew came out and poured the pad in just a few hours, seemed like the workers had their specific jobs to do and everyone worked very well together. They came the next day to stain and seal it. I was nervous about it being slippery but they put some kind of additive in the mix to make it non skid and it came out excellent. I just had the deck resealed again this year and I have no complaints with this company. Everyone is very professional and clean. Their work is excellent. Would recommend this company to anyone.
These guys are the real deal! We are thrilled with our new patio installation. Excellent customer service and a true pleasure to work with. Would definitely hire them again for future work!
These guys are amazing!! They replaced my driveway sidewalk and porch, They arrived on time and completed in the time they said they would. All the workers where great, friendly and hard working. The job was completed as promised and I would recommend them to do any job!!
Orchard Park, NY
Josh is great to work with..great ideas and he knows concrete. He designed our pool patio and we love it! We are looking forward to him reseal ing our pool patio and stamped concrete patio. Staff is professional and knowledgable!
Grand Island, NY
Joshua was very professional through the entire process. Every stage of the patio being built was GREAT. I would recommend Real Help Concrete to anyone
Josh was wonderful from start to finish. He came out to hear what we wanted done. We told him the basics, he then asked us question about specifics and when we weren't sure he gave us ideas. Josh got back in touch with us when he believed the first pattern we choose did not have enough depth to it and suggested other patterns based on our original needs. He always go back to us if we had questions and never thought a question was too small. When the concrete was being installed his staff was punctual and confirmed the plans. We were told how long we (& our dogs) needed to stay off the concrete, when they would be back to seal the concrete, and how often it will need to be resealed in the future. The job turned out better than I could have imagined. If we have any further concrete needs Real Help Concrete will be our first call.
East Aurora, NY
When deciding who to pick for our concrete needs we didn't have a "friend" in the business. So that meant doing things the old fashion way, getting contractors to come in and bid. It may seem like the least expensive one is the only one you would consider, but I implore you to look at all of the reasons for picking someone. Josh and his crew are very knowledgeable, and honestly want your back yard to be the best one they have ever done. We are so pleased with the job, and love our patio! Do yourself a favor and pick Real Help, to ensure you are Real Happy!
I had Real Help Concrete pour a stamped concrete patio and new concrete driveway with black top tear out. I couldn't be happier with the results. The crew was on time, courteous, and worked harder than any other group of guys i have ever seen. Josh was very responsive to any questions and went out of his way to ensure I was completely satisfied with the final job. Highly recommended.
Lake View, NY
We just finished our second patio with Real Help Concrete and once again we were very pleased with the final outcome, the design help, and the high level of customer service of the company. The customer service and positive friendly nature of all the employees is very refreshing. The quality of the work and the help all along the design and style and color selection process was fantastic. I would, and have a couple times, recommend them to anyone looking for a beautiful patio and great customer service.
I do not have any don'ts for any of the crew members or Joshua, they were very hard working and did the job with the most respect for my property, I was quite impressed to see that the actual owner is not afraid to actually come to the job and chip right in and work, you don't find too many people who do that these days. Prior to have the concrete installed I went on several of the web pages to see the work of all the contractors I had here for a estimate to make my final decision and was very happy with my decision. I would highly recommend him to do your work he takes the pride in everything he does. I have had several of my neighbors already ask for his card in regards to work they needed done.
From the beginning, I was impressed with the professionalism. Josh came to the house to provide an estimate. He explained every step, answered all of my questions, and by the end of the day, I had drawings emailed to me to confirm the whole project. At the time of install, the crew called ahead to let me know their ETA and upon arrival, wasted no time getting started. Each member of the team knew their role and the project was completed efficiently all while being considerate of my property (grass/fencing) as well as my neighbors' property. The crew also answered all my questions before leaving to assure I was pleased with the project. Real help Concrete is on the top of my list for any additional concrete work I will have done and I have already recommended them to friends and family.
We love our new driveway!! From the beginning to the end, the process went smoothly. Everyone was knowledgeable and courteous and wow, those concrete guys can haul some behind! I was tired just watching them! We were so happy to see 6 guys show up, and seemed to work together very well. Wishing we would have known about Real Help a few years ago to have done our patio, I have a feeling I would have been much happier had they done it! Good job boys!
I am blown away by Real Help Concrete's exceptional customer service--truly an anomaly in this day and age. I live in Georgia and was searching the web far and wide to decide on colors for a stamped concrete patio at my home hundreds of miles from Buffalo. The Real Help website was one of the only internet sites that provided specifics on colors utilized for stamping projects. This was a huge help for me and I called the company to inquire about one of their photographed projects. Rather than pushing me away since I was not soliciting them for concrete services, Josh answered several questions and went above and beyond in helping explain several key aspects of my project. His desire for me to get great results despite his not accomplishing the work is so admirable. He even said my contractor, whom I'm thinking isn't nearly as capable as these pros, should feel free to contact him and he'll advise on the best ways to tackle my project. Unbelievable! I don't think I'll ever have the opportunity to give Real Help Concrete any business, but if I lived in Buffalo it would be a no-brainer if I were in need of a concrete contractor. I wish your entire team much success in the future! Thank you very much.
It was a pleasure to work with Josh during this project. He truly understood our vision and created an amazing design to match it. They hand painted every block and it looks fabulous! Couldn't be happier!
I had a wonderful experience with Real Help Concrete! These guys are punctual, professional and reliable! Definitely highly recommend Josh and his crew! Their follow up on calls and messages have a response time within minutes! Their work is amazing!